Privacy Policy

Effective Date: March 2023

1. Introduction

This Privacy Policy outlines how 24hritsupport ("we," "us," "our") collects, uses, discloses, and protects the personal information provided by our clients, users, or visitors ("you," "your") in the course of providing IT support and related services. We are committed to safeguarding your privacy and ensuring the security of your personal data.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Information that can be used to identify you, such as your name, contact details, and billing information.

• Technical Information: Information related to your use of our services, including IP addresses, device information, and browsing activity.

• Client Data: Information, documents, or data provided by you for the purpose of IT support services.

3. How We Use Your Information

We use the information collected for the following purposes:

• Providing IT support and services as per our agreement.
• Responding to inquiries and requests.
• Managing and maintaining our business operations.
• Complying with legal obligations.
• Improving our services and user experience.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Despite our best efforts, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Disclosure of Your Information

We may share your information with:

• Third-party service providers and partners who assist us in delivering our services.
• Legal authorities when required by applicable laws and regulations.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal data.
• Object to the processing of your data.
• Withdraw consent where applicable.
• Receive a copy of your data in a commonly used electronic format.

To exercise these rights or for any privacy-related inquiries, please contact us at info@24hritsupport.com.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your user experience. You can manage your cookie preferences through your browser settings.

8. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any significant changes through our website or other means.

9. Contact Us

If you have questions or concerns about our privacy practices or this Privacy Policy, please contact us at info@24hritsupport.com.

10. Consent

By using our services, you consent to the terms outlined in this Privacy Policy.